How can I withdraw my earned profit?
The first withdrawal is available after 5 trading days from the moment the first trade is executed, with a minimum profit of 0.8% of the initial deposit. After that, you can withdraw funds.
How does account scaling work?
The scaling principle is the same for all Challenge formats. After successfully completing the Challenge and making four successful withdrawals, you may increase your balance up to 100% of the initial starting balance. Once this level is reached, your initial balance is increased by 2x.
Do I need to pay taxes on my earnings?
For individual advice, we recommend consulting a qualified tax professional who is familiar with local tax laws and regulations.
What is maximum drawdown?
The maximum drawdown serves as a protective limit against total losses on the account. For example, with a maximum drawdown of 11% on a $10,000 account, trading will be suspended if the account balance falls to $8,900 or lower.
What is daily drawdown?
Daily drawdown in this case is calculated based on the starting balance of the day or the peak realized profit. A 6% daily drawdown limit on closed positions means that the total realized loss for the day cannot exceed 6% of the initial or peak balance; meanwhile, floating PnL (unrealized losses) on open trades is not taken into account until the positions are closed.
What is considered a Trading Rules violation?
A violation of the Trading Rules, including exceeding drawdown limits, results in account deactivation. After deactivation, a new account may be purchased through the user dashboard.
Are there any monthly fees?
No, we do not charge any monthly fees. Our programs require only a one-time payment, with no recurring or subscription charges.
Who can I contact for support?
If you have any questions or need assistance, our support team is always ready to help. You can contact us through the following channels: Email:admin@profinfxglobal.com Live chat: available at any time on the website.
How secure and transparent are payouts?
Yes, we operate a transparent payout system that you can verify yourself. Payout confirmations from successful traders are available: on our social media channels; in the website footer; within our Discord community.
Where can I leave a review about the program?
We would greatly appreciate it if you take a moment to leave a review and share your experience by posting a comment on our Trustpilot page (Profinfxglobal). We highly value your feedback, as it plays a crucial role in improving our services and creating a better experience for everyone. Your reviews not only help us strive for excellence but also serve as a reference for potential clients who rely on honest and independent opinions when making informed decisions.
Is there a minimum holding time for open trades?
Yes. To prevent the use of trading robots, high-frequency trading (HFT), and other abusive strategies, we apply a minimum holding time of 1 minute per trade. If this rule is violated, any profit generated from such trades will be voided and will not be eligible for payout. Repeated violations may result in a formal review of your account's trading activity.
How are daily losses calculated?
Our daily loss limit (6%) is calculated only based on closed trades executed within the same trading day. Unrealized floating profit or loss from open positions is not included in the daily loss calculation. Only realized results from positions that have been closed during the day are counted toward the daily loss limit. Example Morning: Account balance: $5,000 During the day: You open a position that reaches a floating profit of $200, meaning your account equity temporarily increases to $5,200. Later the same day: You close the position with a realized profit of $100, bringing your account balance to $5,100. Result: Your daily loss limit for the day will be calculated based on the final closed balance of $5,100. Temporary floating profit is not considered when calculating the daily drawdown.
How is maximum loss calculated?
What is static drawdown? Static drawdown is a fixed loss limit that is always tied to your initial account balance. Unlike other types of drawdown, the static threshold does not change, regardless of how much profit you earn. This allows you to use accumulated profits as a “safety buffer.” Example: Initial balance: $100,000 Drawdown limit: $89,000 Scenario: You generate profits and your account balance increases to $110,000. Analysis: Your safety buffer now equals $20,000 — consisting of the $11,000 drawdown limit plus $10,000 in earned profits. Result: Even if you lose $15,000 from the current balance, the account remains active ($95,000 > $89,000). No rule violation occurs.
Is news trading allowed?
Trade Volume Limit: The maximum position volume allowed during news events is 2 lots. If the trade volume exceeds this limit, 100% of the profit from that specific trade will be non-withdrawable. Timeframe Restrictions: A trade must be opened more than 15 minutes before the news release and closed no sooner than 15 minutes after the news release. Early Closure Penalty: If a trade is closed within the window of less than 15 minutes after the news release, 60% of the profit from that position will not be counted toward payout eligibility.
Are there any prohibited trading practices?
Latency arbitrage: the use of delays in data updates to gain unfair advantages. Tick scalping: attempts to profit from minimal price fluctuations at an unsustainable trading speed. Account arbitrage: the use of multiple accounts to exploit differences in trading conditions, bonuses, or risk limits in order to gain an unfair advantage. Reverse trading: involves using multiple accounts to open opposite positions on the same asset (for example, one account opens a long position while another opens a short position). Group hedging: occurs when multiple traders coordinate their positions to hedge risks across all accounts. The use of publicly available third-party Expert Advisors (EAs), algorithms, or bots is prohibited. Grid trading: placing buy and sell orders at fixed intervals, relying solely on price fluctuations rather than sound analysis. This strategy ignores market conditions and often leads to uncontrolled losses. Martingale: increasing the position size after each trade in order to compensate for previous losses or increase profits in subsequent trades. This involves doubling the position size after a losing trade. Martingale trading is prohibited.Latency arbitrage: the use of delays in data updates to gain unfair advantages. Tick scalping: attempts to profit from minimal price fluctuations at an unsustainable trading speed. Account arbitrage: the use of multiple accounts to exploit differences in trading conditions, bonuses, or risk limits in order to gain an unfair advantage. Reverse trading: involves using multiple accounts to open opposite positions on the same asset (for example, one account opens a long position while another opens a short position). Group hedging: occurs when multiple traders coordinate their positions to hedge risks across all accounts. The use of publicly available third-party Expert Advisors (EAs), algorithms, or bots is prohibited. Grid trading: placing buy and sell orders at fixed intervals, relying solely on price fluctuations rather than sound analysis. This strategy ignores market conditions and often leads to uncontrolled losses. Martingale: increasing the position size after each trade in order to compensate for previous losses or increase profits in subsequent trades. This involves doubling the position size after a losing trade. Martingale trading is prohibited.
Is the Martingale strategy allowed?
No. Martingale trading is prohibited. The Martingale strategy involves increasing the nominal position size after each trade in an attempt to recover previous losses or increase profits in subsequent trades. This typically includes doubling the position size after a losing trade.
Is grid trading allowed?
No. Grid trading is prohibited. Grid trading is a trading strategy in which buy and sell orders are placed at predefined price intervals above and below the current price, forming a so-called “grid”.
Can I open hedging positions?
Yes. On our platform, it is permitted to open both long and short positions on the same market within a single account. However, using strategies where opposing positions are opened across multiple accounts is considered fraudulent and is strictly prohibited. In such cases, the account(s) will be closed without a refund. Example: opening a long position on EURUSD on one account and a short position on EURUSD on another account will be considered the use of opposing positions across multiple accounts.
Overnight and Weekend Holding Policy
Yes. We allow traders to hold open positions without any time limitations. You may trade using a swing trading style or hold positions for as long as your strategy requires. However, traders should be aware of the risks associated with swap charges and potential market gaps.
Profit Split Scaling for Static Accounts
After achieving a 10% profit on your account over a two-month trading period and completing at least three payouts, you may become eligible for an increased profit split of 90%. How it works: Trade on a static account for at least 2 months; Achieve a profit of 10% or more; Complete at least 3 payouts from the account; Contact customer support to request a performance review; After successful verification, your profit split will be increased to 90%.
How many accounts can I have?
You may have multiple trading accounts. However, the total combined initial balance across all accounts must not exceed USD 300,000.
Can I recreate my account?
If your account was blocked due to rule violations, it cannot be restored. However, you may always start again by purchasing a new account when you are ready.
Is copy trading allowed?
No. Copy trading is strictly prohibited in our company. The purpose of our program is to identify and fund talented individual traders. We aim to evaluate your personal trading skills and your own unique trading strategy.
How can I ensure the security of my trading account?
Your primary password must never be shared under any circumstances. If you suspect that it has been compromised, you should immediately contact customer support for assistance.
How can I demonstrate effective risk management?
How can I demonstrate effective risk management? Before receiving a simulated funded account, traders who have reached the profit target during the evaluation phase undergo a risk management compliance review. What we assess: consistent position sizing across multiple trades; responsible use of leverage; trading patterns that demonstrate systematic decision-making.
Which trading platforms are available?
All our clients trade exclusively on the MetaTrader 5 (MT5) platform. It is a modern professional trading platform that offers high-speed order execution and advanced market analysis tools.
Why is KYC required?
We comply with international Anti-Money Laundering (AML) regulations. The KYC procedure is required to verify a trader’s identity and ensure platform security. The verification process is simple and usually takes between 15 minutes and 48 hours.
Which documents are required?
Proof of Identity (Proof of ID): driver’s license; national ID card.
Proof of Address:
residence registration certificate. Requirement: the document must be issued no more than 3 months prior to submission.
Onboarding Process
Upload: In your personal dashboard, you upload photos of the required documents. Verification: Our security team or an automated verification service reviews the submitted information. Status: Once the verification is complete, you will receive an email notification with the status “Verified.”
Why is this important for a trader?
Payout Security: We must ensure that bonus profits are paid to the rightful account holder — you. Legal Compliance: KYC allows us to operate legally and ensure stable and reliable payouts for all members of the community. Access to MT5: Without verification, your personal account may have limited functionality and restricted access to the trading platform.
Can I receive a payout without completing KYC?
No To receive your first and all subsequent payouts, completing identity verification (KYC) is mandatory. Until your profile receives “Verified” status, the payout request function in your personal account will remain locked.
What happens if I break the proprietary trading firm’s rules?
If you violate the daily or overall drawdown rules, the risk management system will immediately switch your account to “Read-Only” mode, automatically close all active trades, and remove any pending orders. Your account will be terminated without the possibility of recovery, and any accumulated profits (if any) will be forfeited, as exceeding the limits is considered a breach of the agreement. Afterward, you will receive an email notification detailing the violation, and you can start again only by purchasing a new Challenge—often with a discount provided by the company for a second attempt.
What leverage is provided on trading accounts?
We provide an optimal balance between purchasing power and capital safety. Throughout all stages of the program, traders have access to leverage of up to 1:50. This allows you to comfortably execute any strategy while maintaining strict risk control.
What is the profit split?
We value the talent and effort of our traders, which is why we offer one of the most attractive profit-sharing models on the market: you receive 80% of all net profits earned on your funded account. The remaining 20% is retained by the company as a fee for providing capital and covering operational risks.
Is there a minimum withdrawal amount?
The minimum amount for a payout request is $100. We have set this threshold to optimize the payment processing and ensure that payment system fees remain economically reasonable for the trader.
Is there a minimum number of trading days?
We do not restrict the speed at which you complete the evaluation stages, but we value consistency on a real account Challenge Stage (Evaluation): There is no minimum number of trading days. If you reach the profit target in one day without violating drawdown rules — you pass! Funded Account (Real Account): To request your first profit payout, you must trade on the account for a minimum of 5 business days with a daily profit of at least 0.5%.
Who is responsible for technical issues?
It is important to understand that the Forex market is an international market, and all trades are executed based on SFD contracts. In cases where market volatility reaches certain peaks, trades may experience slippage or delayed order execution. If there are malfunctions on international servers, sharp price movements may occur that do not reflect actual market conditions. All of the above factors are not the company’s fault and are considered international technical issues. In such situations, the company cannot be held responsible. In all other circumstances, the company takes full responsibility for the services it provides.
Do I need to use a Stop-Loss on every trade?
No, using a Stop-Loss is not a mandatory requirement. We do not restrict your trading strategy programmatically. You can open and hold positions without a pre-set stop-loss level. Your account will not be blocked for not having a Stop-Loss on a trade.
Can I use Expert Advisors (EAs)?
No, the use of any automated trading systems, Expert Advisors (EAs), or scripts is prohibited in our company. We are looking for individual traders who can analyze the market and make trading decisions independently.
Is it required to follow the “Consistency Rule”?
No, we do not have a Consistency Rule. We do not restrict how you distribute your profits across days. If your strategy allows you to reach the Profit Target in a single trade, we will congratulate you on your success and move you to the next stage.
What type of order execution is used on the server?
Our trading environment on MT5 supports all types of market and pending orders with Market Execution. This provides you with a full set of tools to implement any trading strategy.
Account Inactivity Rule
Our company has a 30-day inactivity rule. If no trades are executed on your account (whether during the Challenge stage or on a Funded Account) for 30 calendar days, the account will be automatically terminated.
Can multiple accounts be combined into one?
Yes, we support our traders’ goal of scaling up. You can combine your accounts to manage larger capital and simplify your trading process. Maximum Limit: You can merge accounts up to a total balance of $300,000. Why it’s useful: Instead of placing trades across multiple smaller accounts, you combine them into a single “master account”. This allows for more precise risk and position size management, all within one terminal. Combination Condition: Only accounts at the same stage can be merged (for example, two active Funded accounts). Accounts in the Challenge stage are generally traded separately until successfully completed.
What is the trader’s path after successfully completing the evaluation?
Once you reach your profit target, your results go through a final audit. We value your time, so the verification and preparation of your Funded Account takes up to 72 hours. During this period, our team checks compliance with trading limits and prepares the collaboration agreement. Once the documents are signed, the details of your new MT5 account will be sent to your email instantly.
Can I access my trading account from multiple devices?
Yes, you can log in to the system from multiple devices; however, trading must be conducted from only one device at a time.
Where does the profit that a trader receives come from?
Technically, your payout is a personal performance fee paid by the company for your successful risk management and trading skills, rather than direct income from the interbank market.
Where can I monitor my account?
For your convenience, we provide two ways to monitor your account: through our proprietary Client Dashboard and directly within the trading terminal.
Where can I track my account status?
All detailed information about your account is available in your Client Dashboard. We designed it so you can focus on trading without having to manually calculate limits or track complex metrics.
How can I check the current status of my account (active, passed, or violated)?
All account monitoring is handled through your personal Dashboard in the Client Area on our website. Once you log in, you will immediately see the current status of your account: Active: You can continue trading; all rules are being followed. Passed: Congratulations! You have reached the profit target, and the account is under review for transition to the next stage or issuance of a funded account. Breached: Unfortunately, one of the limits (daily or overall) has been exceeded, and the account has been deactivated. Inactive: This status appears if no trades have been placed on the account for more than 30 days.
Will I receive compensation if the server goes down and I incur losses?
No, the company is not liable for losses caused by technical failures, connectivity delays, or interruptions in price feeds. Trading in financial markets is inherently associated with technological risks. By accepting the terms of the trading agreement, you confirm that you understand and accept full responsibility for any financial consequences arising from technical malfunctions.
What is slippage?
Slippage usually occurs during periods of high volatility or low liquidity, for example during major news releases or at market open, when rapid price fluctuations are common. Executing a large-volume trade can also cause slippage, as it may quickly exhaust the available liquidity at the quoted price, resulting in the remaining volume being filled at a less favorable price. At times, the market may experience sudden spikes in volume. Under such conditions, if the market cannot fill a trader’s desired price due to insufficient liquidity, orders are executed at the next best available price. The difference between the requested price and the execution price creates slippage.
Where are you located?
Tryfonos Business Center, Block B, 5th Floor, Offices 47–48–49, Spyrou Kyprianou Avenue, Limassol, Republic of Cyprus
How can I contact professional support?
PROFINFX consistently demonstrates its commitment to providing traders with the most effective solutions. There are no limitations on contacting PROFINFX. Our support team is available 24/7 to assist you with any trading-related questions. To contact our professional support service, available exclusively to our paid clients, simply use the “Online Support” feature on the PROFINFX website.
What are the profit targets for passing the two-step evaluation?
For most standard Evaluation programs, the following profit targets apply: Stage 1 (Evaluation): You must achieve a profit of 8% of the initial account balance. Stage 2 (Verification): You must achieve a profit of 5% of the initial account balance. During both stages, traders are required to strictly comply with the maximum drawdown rules and daily loss limits.
Which payment methods are available?
We accept the following payment methods: Bank Cards: Visa, Mastercard, MIR Payment Systems: Humo, Uzcard, Kaspi E-wallets: PayPal Cryptocurrency: USDT
Can I use a VPN?
Of course. We support mobility and security. Unlike conservative companies that block accounts due to an IP address change, we understand the realities of the modern world.
Can I purchase a new account using my profits?
Of course! Traders at PROFINFX have the opportunity to reinvest their profits to further grow their trading activities. Instead of withdrawing earned funds, they can use them to purchase a new Challenge account. It is important to ensure that the available profit amount is sufficient to cover the registration fee for the new account. If a trader wishes to use their profits to purchase a new account, they can contact PROFINFX Support for assistance.
Can I add my PROFINFX trading account to Myfxbook?
To help traders improve their performance and make informed decisions, PROFINFX allows traders to connect their trading accounts to Myfxbook, a powerful online analytics tool for forex traders. By adding your PROFINFX account to Myfxbook, you can track your trading activity, analyze your results, and adjust your strategy as needed.
Are there any age restrictions to participate in PROFINFX?
To open a trading account with PROFINFX, traders must be at least 18 years old. This requirement is due to the fact that trading involves significant risks and requires a certain level of maturity and responsibility. In addition, opening a trading account with PROFINFX involves entering into contractual agreements. Under the law, individuals under the age of 18 do not have the legal capacity to enter into legally binding contracts, including trading agreements.
Does PROFINFX offer swap-free accounts?
At the moment, we do not offer swap-free accounts. Our goal is to provide traders with a trading environment that is as close as possible to real institutional market conditions. Since holding positions overnight in the interbank market always involves the accrual or deduction of swaps, we maintain this rule across all types of our accounts.
“What is the spread on the trading account?”
The spread is the difference between the Bid (buy) price and the Ask (sell) price, reflecting the transaction costs when entering or exiting a trade. The tighter the spread, the lower your trading costs and the smoother the order execution. At PROFINFX, we offer some of the most competitive spreads in the market.
Does PROFINFX have a partner (affiliate) program?
Yes! PROFINFX offers a partner program that allows you to earn commissions by referring new traders. You receive commissions from each account you bring in.
What commission do I receive for each referred client?
You will receive a 15% commission from the first purchase made by any user who uses your referral code. This applies only to their initial purchase.
What is the minimum amount required to withdraw my commission from the “Refer & Earn” program?
The minimum withdrawal amount in the program is USD 300. Once your commission balance reaches or exceeds this threshold, you will be able to request a withdrawal through your personal account after completing the KYC verification process.
When will I receive my payout after reaching the $300 threshold in the “Partners & Affiliates” program?
Once your commission balance reaches USD 300, you can request a withdrawal. After a successful withdrawal request, the transfer to your wallet may take up to 72 hours.
What makes us different from other prop firms?
We build our platform around the “Trader First” principle, offering conditions that make the path to funding as transparent and achievable as possible.
What is our competitive advantage?
Fair profit targets: Unlike many firms that require a 10% target at the first stage, we set it at 8% (Stage 1) and 5% (Stage 2). This reduces psychological pressure and allows traders to trade at their own pace. No hidden restrictions: We do not impose complex consistency rules or hidden lot-size limits that often prevent traders from withdrawing profits at other firms. Fast payouts: Our infrastructure is designed for quick processing of withdrawal requests. We understand that trust is built on consistent and timely payouts. 24/7 support: You communicate with a real team—not bots—that understands market specifics and is ready to help with technical issues at any time.